Phishing is a common method used by scammers to steal sensitive information, such as your secret recovery phrase and crypto assets. Here’s how to stay safe and protect your JumpTask account.
Keep Your Secret Phrase Safe
Your secret recovery phrase is the key to your crypto wallet. Never share it with anyone, under any circumstances. The only time you need it is to recover your wallet if you lose access.
Beware of Emails
JumpTask will never send you emails asking for your secret phrase or personal information. Be cautious of emails with suspicious links or requests for login details. Always type jumptask.io directly into your browser instead of clicking links.
Watch Out for Fake Support
JumpTask will never message you first or ask for your secret phrase. Be wary of unsolicited messages claiming to be from JumpTask support. Always verify you’re speaking with an official representative.
JumpTask will never:
- Message you first or ask for your secret phrase
- Request you sign into any platform using your secret phrase
- Ask you to send JMPT to another wallet
- Pretend to be support or offer unsolicited help
- Verify your identity using your secret phrase
- Send emails about giveaways with links to external websites
Recognizing Fake Websites and Apps
Only use the official JumpTask website jumptask.io and download apps from trusted sources. Be cautious of websites or apps that look suspicious or ask for personal information.
Enable Two-Factor Authentication (2FA)
For added security, enable 2FA to protect your account. This helps secure your wallet, even if someone has your password.
Monitor Your Wallet Activity
Regularly check your wallet’s transaction history. If you notice any suspicious activity, stop using the wallet immediately and follow the recovery instructions from your wallet provider.
Stick to Official Social Channels
Follow JumpTask’s verified social channels to stay updated:
- Telegram: JumpTask Team, News, Partnerships
- Discord: JumpTask Discord
- X (formerly Twitter): JumpTask X
- Community Groups: Announcements, Community
If You Get Phished: What to Do
If you think you’ve been phished:
- Immediately transfer funds to a new wallet
- Revoke permissions for any unknown dApps
- Avoid using hacked wallet
Stay Informed, Stay Safe
Always verify communications, never share sensitive information, and follow JumpTask’s official channels for updates. If in doubt, contact our official support team.