When withdrawing your JMPT tokens from JumpTask, you may see one of several status indicators for your transaction. Here's a clear explanation of what each status means and what action (if any) is needed from your side.
✅ Completed
This means your withdrawal has been successfully processed, and the JMPT tokens have been transferred to your connected wallet.
If you don't see the tokens immediately:
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Make sure you're checking the correct blockchain (BSC or CELO).
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Import the JMPT token manually into your wallet.
⌛ Pending
Your withdrawal request is currently in the processing queue.
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Payouts in "pending" status are usually completed within a few minutes.
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If your transaction remains pending for over 10 minutes, it will be automatically canceled after 1 hour.
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You won’t be charged any gas fees for failed or canceled transactions.
🔍 Under Review
To ensure security and maintain a safe environment for all users, some withdrawals may be flagged for a quick review.
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These reviews help us verify activity and prevent abuse.
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The review process can take up to 72 hours, though most cases are resolved within 24 hours.
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No action is required unless we contact you directly.
❌ Transfer Failed
A failed status usually indicates a temporary issue with the blockchain network.
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Your JMPT tokens will not be deducted.
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Simply retry the transaction — it typically works on the second attempt after some time.
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No gas fees are charged for failed transactions.