What is "Quick Access" ?
"Quick Access" is an exclusive feature offered by JumpTask that empowers users to effortlessly navigate to the respective dashboards of our partnered providers. Through "Quick Access", users gain convenient access to the providers' dedicated platforms, enabling them to conveniently monitor the status of their rewards and track the progress of their offers. As users engage in Offerwall tasks, the provider diligently records the necessary details regarding task initiation and completion.
Here is an example of "Quick Access"
Where is my reward?
We know that getting your rewards on time is important to you, so we want to make sure you have all the information you need about our reward distribution process. After you complete a task from our offer wall, it's important to note that we need at least 72 hours to process your reward. This means that you won't receive your reward any sooner than 72 hours after completing the task. We understand it can be tempting to check if the reward has been issued, but please be patient and wait for the 72-hour period to pass. Rest assured that we're working hard to make sure everyone gets their rewards fairly and accurately.
What to do if more than 72 hours have passed?
If you still don't receive your reward after that time has passed, you will need to contact the Offerwall provider support directly so that they can step in and issue the reward manually.
Lootably 
If you have completed an offer provided by Lootably, you will need to send a Support request directly to the offer provider via - support@lootably.com. In your email please include the following information which you can find by clicking the "Support" button:
- Name of the offer
- Time When you took the offer
- Your Lootably Account ID
Lootably will review your claim and will come back to you with a response within a period of 3-5 business days.
Notik.me 
If you have completed an offer provided by Notik.me, you will need to send a Support request directly to the offer provider via - abdallah@notik.me and CC admin@notik.me
In your email, please include the following details regarding your missing reward:
- Your JumpTask account ID
- Offer name (Name of the offer which you are missing the reward for)
- Country
- Registered email for the campaign action (If the offer required you to sign-up please add the email, which you have used)
- Date when you took the offer
- Reward Amount
- Attach the proof of the offer completion
AyeT Studios 
To contact AyeT Customer Support directly through their integration, please follow these steps:
- Open the integration that you have with AyeT.
- Look for the burger menu icon, located in the top left corner of the integration interface. Click on it to open the menu.
- From the menu options, select 'Reward Status.' Here, you will find three different statuses that indicate the progress of your offer:
- Rewarded: This status indicates that AyeT has already issued a reward for the completed offer.
- Pending: If your offer status shows as pending, it means that AyeT has not yet confirmed the completion of the offer. Please be patient as it may take some time for the confirmation process.
- Rejected: In case your offer gets rejected by AyeT, it will be reflected as 'Rejected' in the status.
To directly contact AyeT Customer Support, scroll down within the integration interface until you locate the 'Contact Support' button. Click on it to initiate your communication with AyeT's support team.
OfferToro 
To contact OfferToro directly through their integration, please follow these steps:
- Open the integration that you have with OfferToro.
- Look for the "My JMPT" option located at the top right corner of the window. Click on it to open the corresponding section.
- In the new window that appears, you will find the following sections:
- Rewarded: This section displays all the tasks for which you have received rewards from OfferToro.
- Ongoing: Here, you can view the tasks in which you have enrolled but have not yet completed.
- Pending: This section shows the tasks you have completed, but OfferToro is still validating your participation.
- Rejected: If OfferToro has rejected the payout for any of your tasks, they will be listed in this section.
To contact OfferToro's support team, continue with these steps:
- Click on the task that you have an inquiry or concern about. This action will open a new window with detailed information about that particular task.
- In the new window, you will find a button labeled "Missing Credits." Click on this button to submit a claim directly to OfferToro regarding the missing credits or any issues related to that task.
HangMyAds 
If you have completed a task through our HangMyAds Quick Access integration but haven't received your reward, you can reach out to HangMyAds customer support for assistance. Follow the steps below to contact them and submit a claim for your missing reward:
- Open the HangMyAds Quick Access integration on your device.
- At the bottom of the screen, locate the "Support" button and click on it. This will open a new window specifically for support-related inquiries.
- In the support window, you will see a list of the offers you have completed using the HangMyAds integration.
- Find the specific offer for which you didn't receive the reward. Next to that offer, you will find a "Contact" button. Click on it.
- By clicking the "Contact" button, you will be redirected to a form designed to report missing rewards.
- Complete the form by providing all the necessary information and evidence related to the task you completed. It is crucial to include any relevant details that can help HangMyAds investigate your claim effectively.
- Once you have filled out the form, submit it. HangMyAds will review your claim and respond to the email address associated with your account within a reasonable time frame.
Please note that the review process and communication regarding your missing reward will be handled by HangMyAds directly. They will provide updates and resolution through the email address associated with your account. It is essential to regularly check your email for any correspondence from HangMyAds regarding your claim.